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Support
Account
How do I access my account?
You can log into your account by clicking ‘Log In’ from the menu area or using this link.
Where can I change my password?
You can change your password in the ‘Account Details’ tab of the member dashboard or by using this link.
How do I request for my account to be deleted?
To have your account removed from the Turf Network with your privacy in mind, please reach out.
Can I contact someone if I have questions?
You may call us toll free: (866) 825-6441 or don’t hesitate to reach out with any questions.
Billing
What payment methods do you accept?
We use Stripe as our payment processor.
How do I update my payment info?
You can update your payment info using this link.
Where can I view my orders?
You can view your orders using this link.
How do I adjust my Listing subscription?
You can upgrade, downgrade, or cancel your subscription using this link.
Listing Plan Features
Get your turf company in front of a highly relevant audience that’s actively looking for the products or services that you offer! The citation value alone makes adding or claiming your turf company on the Turf Network is a no-brainer.
STARTER ($0/month)
Create or claim a listing to access our platform’s basic features. Good for businesses not interested in more leads or in growing.
1 Listing
Create up to 1 Listing of any type.
Listing types include:
- Installer: Local companies providing artificial turf installation services.
- Supplier: Sells artificial turf, installation supplies, equipment, and/or materials online or from a physical location.
- Manufacturer: Manufactures and distributes artificial turf and supplementary or related products (i.e. Infill)
- Cleaner: Provides professional artificial turf cleaning services to residential & commercial artificial turf installations.
We may add other listing types as the Turf Network grows. If you don’t think your business fits any of these listing types, please reach out.
Business / Brand Details
Listing owners can provide details to help other community members make better informed decisions.
Depending on the type of Listing, the following details are available to all Listing owners, regardless of their Listing Subscription
- Name
- Tagline
- Description
- Category
- Features (Amenities)
- Address
- Price Range
- Business Hours
- Related Listings
- Phone Number
- Contact Email
- Cover Image
Location & Map
Listing owners can have their addresses shown for quick reference and on a map, providing quick access to directions for users.
Logo & Featured Image
Add your logo and a featured image to greater visibility and increased brand recognition.
Up to 3 Categories
Choose one or up to 3 categories for your business.
- Turf Installer: Local companies providing artificial turf installation services.
- Turf Supplier: Sells artificial turf, installation supplies, equipment, and/or materials online or from a physical location.
- Turf Manufacturer: Manufactures and distributes artificial turf and supplementary or related products (i.e. Infill)
- Maintenance & Repair: Provides routine maintenance, cleaning, and repair services for residential & commercial artificial turf installations.
- Turf Cleaning Services: Provides professional artificial turf cleaning services to residential & commercial artificial turf installations.
- Odor Removal: Removes odors & rejuvenates residential & commercial pet-friendly artificial turf installations.
Link to Your Website
Link directly to your website, allowing you to get more exposure and run visitors through your own sales funnel.
Ratings & Reviews
Listings can be rated by different criteria, depending on the type of Listing, helping Listing owners build their reputation by accumulating positive feedback.
Reviews are always moderated, can only be submitted by registered users, and Listing owners cannot review their own Listings.
Image Gallery
Image galleries are ideal for communicating your branding, products, services, etc.
For highly visual individuals, the right gallery images could ultimately make them choose you.
Up to 6 images can be added to an image gallery.
Embed Video
Videos uploaded to services like YouTube or Vimeo can be easily embedded into a Listing.
Regular YouTube videos (e.g., https://youtu.be/xyz ) and YouTube Shorts (e.g., youtube.com/shorts/xyz) are allowed.
- Introductions
- Testimonials
- Product Demonstrations
- Service Overviews
- Guides
Analytics Dashboard
Our platform provides valuable and easy-to-digest Listing analytics.
- Published Listings: ‘Active’ Listings currently on our platform.
- Pending Listings: Listings waiting to be approved by our team.
- Active Promotions: Listings that have been promoted.
- Views (Unique): Logged when a ‘unique’ visitor has viewed a Listing, as determined by their unique IP address.
- Views: Logged if the ‘unique’ visitor looks at your Listing again.
PRO ($49/month)
Unlock essential features. Boost visibility on Google. Convert leads into customers, and dominate the artificial grass market.
BASIC Plan Features, Plus:
Get every feature included in the BASIC plan, plus all the features included in this package.
Direct Contact Info
To help people easily reach Listing owners and to help get Listings found in search engines, NAP (Name, Address, and Phone Number) is critical information to include in a Listing.
While including a Listing Title is assumed, Listings can contain the following information in an actionable format (ex., click-to-call) to make things even more convenient for platform users.
- Contact Email
- Phone Number
- Website
- Social Networks
- And More!
Social Media Links
Links to Social Networks can be added to Listings, and when a link is added, the name of the network and the corresponding icon are automatically added.
If someone clicks on one of the Social Networks, that network’s website will open in a new browser tab so that users can stay on your listing.
Block Competitors
Prevent your competitors from being displayed within the ‘Similar Listings’ area of your Listing.
Verified Badge
PRO-level Listings are automatically granted “Verified” status on our platform and will display a badge so other members know those listings mean business.
Priority in Search Results
Search Prominence
- PRO-level Listings appear above BASIC-level Listings.
- Promoted Listings are the only ones more prominent than PRO-level Listings.
Listing Prominence
- PRO-level Listings appear temporarily on our Home page and other high-traffic pages, giving them greater exposure.
- PRO-level Listings will hold their spot on the high-traffic pages for as long as it takes for new, PRO-level Listings or Promoted Listings to push them out.
List of Services
Add your residential and commercial artificial turf installation services to your listing.
This will help users find you more easily when searching the directory and make your listing more discoverable in search engines like Google.
Special Offers
Gain access to special offers for products, services, and more.
We are always looking for strategic partnerships to bring more value to our community, so those interested in potentially being a partner, please reach out.
Built-In Contact Form
All Listings include a built-in contact form so people can quickly contact Listing owners.
The email address used when signing up for the platform will be the default recipient address, which can be changed at any time using this link.
Cities Served (Service Area)
Add the cities in your service area to let our users know what communities you serve.
If you don’t see a city that’s in your service area, reach out an let us know so we can add it.
Bonus Image Gallery
Unlock an additional ‘Bonus Gallery’ to further communicate your brand, products, services, etc.
For highly visual individuals, the right gallery images could ultimately make them choose you.
Up to 12 images can be added to this gallery.
Listing Support
While we are always willing to help all of our members, our team can provide hands-on assistance to those with PRO-level Listing Subscriptions.
Those with PRO-level Listing Subscriptions get priority.
To get started please reach out.
PRO+ ($441/year)
Unlock essential features. Boost visibility on Google. Convert leads into customers, and dominate the artificial grass market.
BASIC Plan Features, Plus:
Get every feature included in the BASIC plan, plus all the features included in this package.
Direct Contact Info
To help people easily reach Listing owners and to help get Listings found in search engines, NAP (Name, Address, and Phone Number) is critical information to include in a Listing.
While including a Listing Title is assumed, Listings can contain the following information in an actionable format (ex., click-to-call) to make things even more convenient for platform users.
- Contact Email
- Phone Number
- Website
- Social Networks
- And More!
Social Media Links
Links to Social Networks can be added to Listings, and when a link is added, the name of the network and the corresponding icon are automatically added.
If someone clicks on one of the Social Networks, that network’s website will open in a new browser tab so that users can stay on your listing.
Block Competitors
Prevent your competitors from being displayed within the ‘Similar Listings’ area of your Listing.
Verified Badge
PRO-level Listings are automatically granted “Verified” status on our platform and will display a badge so other members know those listings mean business.
Priority in Search Results
Search Prominence
- PRO-level Listings appear above BASIC-level Listings.
- Promoted Listings are the only ones more prominent than PRO-level Listings.
Listing Prominence
- PRO-level Listings appear temporarily on our Home page and other high-traffic pages, giving them greater exposure.
- PRO-level Listings will hold their spot on the high-traffic pages for as long as it takes for new, PRO-level Listings or Promoted Listings to push them out.
List of Services
Add your residential and commercial artificial turf installation services to your listing.
This will help users find you more easily when searching the directory and make your listing more discoverable in search engines like Google.
Special Offers
Gain access to special offers for products, services, and more.
We are always looking for strategic partnerships to bring more value to our community, so those interested in potentially being a partner, please reach out.
Built-In Contact Form
All Listings include a built-in contact form so people can quickly contact Listing owners.
The email address used when signing up for the platform will be the default recipient address, which can be changed at any time using this link.
Cities Served (Service Area)
Add the cities in your service area to let our users know what communities you serve.
If you don’t see a city that’s in your service area, reach out an let us know so we can add it.
Bonus Image Gallery
Unlock an additional ‘Bonus Gallery’ to further communicate your brand, products, services, etc.
For highly visual individuals, the right gallery images could ultimately make them choose you.
Up to 12 images can be added to this gallery.
Listing Support
While we are always willing to help all of our members, our team can provide hands-on assistance to those with PRO-level Listing Subscriptions.
Those with PRO-level Listing Subscriptions get priority.
To get started please reach out.
Listing Management
Create Listings
To create a free listing for your artificial turf company on the Turf Network:
- Visit https://turfnetwork.org/get-started/
- Choose ‘Add Listing’ from the carousel.
- Select what type of turf company you’d like to add from the popup that appears.
- Choose a monthly or annual pricing plan.
- Follow the prompts to complete the checkout process.
- You’ll be redirected to enter your business details.
- The information you’ll be able to enter depends on the pricing plan you’ve chosen.
Claim Listings
Search your business name and locate your listing(s) on the Turf Network.
- Claim it by clicking the green ‘Claim Now’ button on the Listing.
- You’ll be prompted to enter some details as part of the claim process.
- Each claim is reviewed by our team before approval.
- After claiming your listing(s) you’ll be able to manage the listing from the Member Dashboard.
Promote Listings
Boost Your Listings, giving them a higher priority in search, additional placement throughout our site, and special designation badging.
- Locate your listing using this link.
- Click ‘Promote.’
- Complete the checkout process.
Listing Analytics
To view your Listing’s analytics:
- Locate your listing using this link.
- Click ‘Stats.’
- Toggle between the options at the top of the ‘Views’ graph to see the stats for that time period.
Our platform provides valuable and easy-to-digest Listing analytics.
- Published Listings: ‘Active’ Listings currently on our platform.
- Pending Listings: Listings waiting to be approved by our team.
- Active Promotions: Listings that have been promoted.
- Views (Unique): Logged when a ‘unique’ visitor has viewed a Listing, as determined by their unique IP address.
- Views: Logged if the ‘unique’ visitor looks at your Listing again.
Edit Listings
- Locate your Listing using this link.
- Click ‘Edit.’
- Follow the prompts.
Switching Plans
Unpublish Listings
- Locate your listing using this link.
- Click ‘Unpublish.’
- Complete the checkout process.
Listing Expiration
Listings are tied to a subscription, so as long as a listing Subscription is active, the Listings tied to that subscription will be as well.
Listing Promotions
Promotion Packages
Listing promotion packages are purchased separately from your Listing Subscription, and each package carries a different priority level and different promotion duration.
'Spotlight Starter' Promo Package
Listings under this promotion level:
- Appear on our Home page as a Featured Listing.
- Remain as a Featured Listing until other Listing with a higher priority level and rating push them out.
- Appear higher in search results than non-promoted Listings but lower than ‘Search Success Sampler’ and ‘Prime Placement’-level Listings.
'Search Success Sampler' Promo Package
Listings under this promotion level:
- Appear on our Home page as a Featured Listing.
- Remain as a Featured Listing until other Listing with a higher priority level and rating push them out.
- Appear higher in search results than ‘Spotlight Starter’ Listings but lower than ‘Prime Placement’-level Listings.
'Prime Placement' Promo Package
Listings under this promotion level:
- Appear on our Home page as a Featured Listing.
- Remain as a Featured Listing until other Listings with a higher priority level and rating push them out.
- Appear higher in search results than any other promotional level.
Promotion Designation
If a listing is promoted or is a package 4-level Listing, the Listing Preview Card will have a special designation next to the business or brand name.
Listing Preview Cards appear in search and strategic locations throughout our platform, offering a quick glimpse into a listing.
- Promoted Listings: Designated by a full-color badge.
- Featured Listings: Designated by a lighter-colored badge.
- Non-Promoted/Non-Featured Listings: Designated by not displaying a badge.
Become a Turf Network PRO Today!
Grow Your Turf Company With Us!
Connect with homeowners and businesses actively seeking artificial turf solutions.
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